Lumina Stays
About Us

We are building the future of hospitality

We offer luxury spaces that wow our guests while being practical and affordable. Across most destinations travelers usually must choose between overly priced rigid hotels or unreliable hosts, which often leads to disappointing experiences.

Lumina was born to fill that void and offer a new way to stay and experience travel. All our spaces are equipped with unique amenities, award winning design, 24/7 support and access to insights from locals to ensure our guests have memorable stays.

You can find our properties across most of your preferred travel sites + we also offer the option to book direct on our site at a preferential rate.

    Our Story

    One day, we said:

    Enough to abusive rates, enough to unpredictable hosts, enough to arriving at the property to be disappointed, enough to poorly designed spaces that don’t make you feel good, enough to uncomfortable bedding, enough to poorly equipped kitchens, enough to not having access to your favorite streaming services, enough to not being able to wash your clothes when you choose to stay longer, enough, enough…

    So, we built better. We built Lumina. Luxurious, convenient spaces that work 100% of the time.

    3BR PH + Private Pool at Aldea Zama

    Are you an individual owner or institutional real estate developer looking for attractive returns while building the future of hospitality, let’s meet.

    You own real estate, we know how to host and manage properties. It’s time for you to open your properties to guests from around the world and put yourself at ease knowing guests will be hosted by professionals.

    Lumina Stays
    Frequently Asked Questions

    Find Answers to
    Common Questions

    Can I book with Lumina despite COVID-19?

    We’ve improved our cleaning practices to keep all spaces spotless. We are following WHO guidelines together with local government safety guidelines across all our destinations. All our units are self-check in allowing for a contact free arrival. At the unit, we have strengthened our cleaning inspection checklists through enhanced training of our housekeeping teams.

    What if I need to cancel my stay?

    We live in unexpected times reason why all our units offer flexible rate plans that allow for full refunds up to 5 date before arrival. This level of flexibility is available to our guests, regardless if you booked direct or through a 3rd party (i.e., AirBnb, Expedia, etc.). For cancellations on bookings via 3rd parties please contact them directly.

    What’s special about a Lumina?

    We are not your typical vacation rental or weekend getaway. All our units are equipped with unique amenities, combined with thoughtful design, local curated guides and 24/7 concierge support. We started our journey just like you, as travelers. After years of unreliable hosts and inconsistent experiences while booking apartments and house we decided to build our own. We are personally involved in every detail to ensure you have a memorable experience at our units.

    What are these amenities you offer?

    All our properties offer the following amenities

    • Contactless check in
    • Professionally cleaned
    • Fastest available internet at location
    • Shower amenities (made to order shampoo, conditioner, body lotion and soaps).
    • Comfortable bedding
    • Fully equipped kitchen
    • Fresh towels
    • In suite laundry or access to laundry services through our chat.
    • 24/7 Support
    What locations do you operate, and which are you opening next?

    Today we are live with units in Punta Cana and Tulum. We will soon open additional leisure locations in Mexico, Dominican Republic, Miami, Jamaica, Puerto Rico, Colombia, Brazil and other parts of the world.

    What time is check in/check out?

    Check-in is at 3 PM and check-out is at 11 AM. We can arrange an early check-in or a late check-out based on availability. To make a request just let us know. We won’t charge any extra fees for this. Please keep in mind this is a request and it does not guarantee a modification will be made.

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